NZ & AUSTRALIA EXCHANGES

Returns policy for purchases in New Zealand & Australia:

Please get in contact with us at  hello@wildandcokids.com. We will happily exchange, credit or refund any full-priced items so long as:

- All items must be returned within 30 days of original purchase date

- Items must be in new, unworn condition with original tags attached

- The cost of returning an item for refund or exchange is at the customer’s expense

- Swimwear must be returned with hygiene stickers intact

Please note we do not accept returns or exchanges on sale items. In the event a refund is made, it will be made back to the original payment credit/debit card. Shipping will be at the expense of the customer. Please provide proof of purchase when requesting a return or exchange.

INTERNATIONAL EXCHANGES

We do not offer exchanges on international orders outside of NZ or Australia. If you would like to return your order, please contact us at hello@wildandcokids.com to return your item. Please note customer will be responsible for any shipping expenses. Once we have received your item we will assess them and if they meet our conditions, a refund will be made to original payment method for the purchase price (less shipping cost)

FAULTY GOODS

In the event of receiving an item that is faulty or damaged please email us as soon as possible at hello@wildandcokids.com.
Any items will be examined and if deemed to be faulty we will gladly offer a replacement (subject to availability), store credit or a refund.