Effective Date: 1 October 2024

1. Introduction

Welcome to Wild and Co kids Ltd (referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.wildandcokids.com or interact with our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes details that can identify you personally, such as Name, email address, phone number, shipping address, address, payment information (processed securely via third-party payment providers)

Non-Personal Information: This includes data that does not identify you personally, such as Browser type, operating system, IP address, usage patterns on our website (e.g., pages visited, time spent on pages)

Order Information: Information related to your purchases, including items purchased, order date, and transaction details.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

- To process and fulfill your orders

- To manage your account and provide customer support

- To communicate with you regarding your orders, promotions, and other updates

- To improve, personalize, and expand our website and services

- To analyze usage trends and enhance our marketing strategies

To comply with legal obligations and protect our rights

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting our business, so long as those parties agree to keep this information confidential.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement reasonable security measures to protect your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

- Access the personal information we hold about you

- Request corrections to your personal information

- Request deletion of your personal information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and improve our services. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your experience on our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Wild and Co Kids
hello@wildandcokids.com
+64 21 244 1115